Privacy Policy

Introduction

This Privacy Policy explains how LiveFaceSwap AI handles information when you use livefaceswap.ai, a real-time face swap session, an account feature, or LiveFaceSwap Desktop.

Information We Process

Depending on the feature you use, we may process:

1. Account information, such as your name, email address, authentication credentials, account preferences, and account status.
2. Camera and reference media, including the camera frames and reference portraits needed to provide a real-time face swap session.
3. Session and service metadata, such as selected mode or model, session identifiers, timestamps, duration, credit usage, errors, and diagnostics.
4. Device and network information, such as browser type, operating system, app version, device type, IP address, and security or abuse signals.
5. Analytics and attribution data, such as page visits, feature interactions, campaign parameters, cookie or anonymous identifiers, and, when you are signed in, an internal account identifier used to associate product interactions across sessions or devices. We do not use your email address or name as the analytics User-ID.
6. Billing information, such as plan, order, payment status, billing email, tax information, invoice, refund, dispute, and subscription records. Payment card details are handled by the applicable payment provider.
7. Support communications, including messages and information you choose to provide when requesting help.

Real-Time Media and Facial Data

The browser workspace sends the selected reference image and the camera frames required for a live session to the selected cloud AI provider shown in the product. The browser experience does not provide recording, download, export, or saved playback of the transformed stream.

LiveFaceSwap Desktop may store reference images in a library on your device until you delete them. When you use a locally saved reference in a cloud real-time session, the necessary media is still transmitted for that session.

Real-time processing may analyze facial features needed to create the transformation. LiveFaceSwap AI does not provide identity verification, biometric authentication, or sensitive-trait inference. Facial images and related processing may still be treated as personal, sensitive, or biometric information under applicable law.

How We Use Information

We use information to provide and meter real-time sessions, authenticate accounts, maintain credits and subscriptions, process payments, operate the website and desktop software, prevent abuse, troubleshoot failures, understand product usage, communicate with users, and comply with legal obligations. We also use limited account, session, and technical information to enforce the Terms of Service and Acceptable Use Policy.

Service Providers and Disclosure

We may share the minimum information needed with providers that support real-time AI processing, hosting, storage, databases, authentication, analytics, email, customer support, security, and payment processing. AI providers may receive camera and reference media needed to run the selected session. Payment providers handle payment details under their own terms.

We may also disclose information when required by law, to protect users or the service, or as part of a merger, acquisition, financing, or asset transfer.

We do not sell personal information.

Retention and Security

Browser reference selections are kept only as needed in the browser unless they are sent for a live session. Desktop reference-library files remain on your device until you delete them. Account, billing, security, support, and legal records may be retained for as long as reasonably needed for the relevant purpose. Session metadata and diagnostics are retained for service operation, billing reconciliation, security, and troubleshooting.

Cloud AI providers may apply their own contractual and legal retention requirements to media they process. We do not promise that a provider has zero retention or never uses data for service improvement unless that commitment applies to the provider and service configuration in use.

We use technical and organizational safeguards appropriate to the service, including protections for data in transit and access controls where applicable, but no system can guarantee absolute security.

Your Rights and Choices

You can choose not to provide camera access, avoid uploading a reference portrait, delete a Desktop reference, stop a session, update available account settings, or contact us about an account or privacy request. Depending on applicable law, you may request access, correction, deletion, portability, restriction, or objection, or withdraw consent where processing relies on consent. We may verify your identity before acting on a request.

Some information may still be retained for billing, fraud prevention, dispute resolution, security, enforcement, or legal compliance.

Children

LiveFaceSwap AI is intended only for users who are at least 18 years old. We do not knowingly provide the service to or collect personal information from children.

Policy Updates

We may update this policy as the product, providers, laws, or business operations change. The date shown above identifies the current version.

Contact

• Website: livefaceswap.ai
• Email: support@livefaceswap.ai

Return to LiveFaceSwap AI, or review the Terms of Service and Acceptable Use Policy.